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Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our, website and/or blog?
When making a tour reservation on our site, where appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to assist us in processing a tour booking or your request to receive our monthly email newsletter.

When do we collect information?
We collect information from you when you make a tour reservation, subscribe to our newsletter or you elect to enter information on our site (e.g. fill-out the Contact Us form and/or use our Chat functionality).

How do we use your information?
We may use the information we collect from you to reserve your and/or your group’s space on the tour(s) you’ve requested via our website, upon your request we enroll you to receive our newsletter, respond to a survey or marketing communication, to manage sessions while you surf the website, or use certain other site features in the following ways:

  • To quickly process your transactions.
  • To send periodic emails regarding your order or other news and/or information about our work.

How do we protect visitor information?
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all communications with our web servers, including sensitive/credit information you supply, is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places a tour booking, and/or submits their information so as to maintain the safety of your personal information.

All monetary transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your “shopping cart” which are used for tour reservations bookings. They are also used to help us understand your preferences based on your? previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate, not personally identifiable, data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • Help remember and process the items in the tour registration “shopping cart”.
  • Understand and save users’ preferences for future visits.

Additionally, cookies needed to support Google Adsense, Analytics, Facebook and other digital advertising platforms may be used at various times in support of our advertising efforts.

You may choose to have your computer warn you each time a cookie is being sent, or you may choose to turn off all cookies. You do this using your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If users disable cookies in their browser:
If you disable cookies, some features that make your site experience more efficient will also be disabled resulting in some of our services not functioning properly.

The tour booking/reservations and checkout functionalities will not operate without cookies enabled. However, you may still make a tour booking and/or reservation over the telephone.

Third-Party Disclosure
While we do employ secure 3rd party systems (e.g. our Customer Relationship Management system), we do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with sufficient advance notice of such transfer to permit you to decline the transfer. This exclusion does not include our website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing our users, so long as those parties agree to keep such information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information (e.g. traffic data, click data, etc.) may be provided to other parties for marketing, advertising, or other uses.

You will be notified of any privacy policy changes:

  • On our Privacy Policy Page

You may change your personal information:

  • By emailing us
  • By calling us

How does our site handle do not track signals?
Our site does not honor do not track signals. We do not honor them because our eCommerce functionality would not function without cookies and related technologies.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions.
  • Process tour bookings/registrations and/or event registrations to send information and updates pertaining to tour bookings/registrations and/or event registrations.
  • Market to our mailing list or continue to send emails to our opt in subscribers after the original transaction has occurred.

If at any time you would like to unsubscribe from receiving future emails, you can:

  • Follow the instructions at the bottom of each email.

Payments
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.

Out West Adventure Tours
(702) 350-4044
outwestadventuretours@gmail.com